Welcome to
Clinician Assist WA

Clinician Assist WA helps health professionals navigate their patients through the complex primary, community and tertiary health care systems. Unlike traditional guidelines, clinical and referral pathways are succinct and easily used during a consultation. They are evidence-based and summarise locally relevant and agreed-upon assessment, management, and referral advice on key patient presentations.

Although primarily written for GPs, all health professionals registered to practice in WA can register for access.

Last Updated [24/07/2024]

Please read the below Terms and Conditions (Terms) carefully PRIOR to accessing www.clinicianassistwa.org.au (Website). These Terms govern your use of this Website. (You, your refers to any individual or entity accessing or using the Website). 

As detailed below, we collect certain personal information which is necessary for us to provide this service.  Personal information is collected, handled and used in accordance with our obligations under the Privacy Act 1988, and our practices for managing personal information are set out in our Privacy Policy.  By accessing this Website, you agree to the collection and use of your personal information for these purposes.

Access to this Website is restricted to those who meet the eligibility criteria (outlined in clause 3.1). By accessing or using the Website, you are deemed to have met the access eligibility criteria and have agreed to comply with these Terms. If you do not agree to be bound by these Terms you are not permitted to use the Website.

Disclaimer

The information provided in this Website is only intended solely for use by registered health professionals providing services in (or for patients located in) Western Australia (WA).

This Website and all Content (as defined in clause 8.1), is designed and available for use by health professionals practising within their vocational scope and health service administrators (at the discretion of WAPHA) and is for general information purposes only. This Website is not for access or use by consumers, patients, or people who are not health professionals. 

While every effort has been made to ensure the accuracy and completeness of the Content, it should not be used as a substitute for professional judgment or advice. Users are advised to verify the information contained herein and to use their own professional skill and judgment when providing care to patients.

This Website contains health and medically related materials, including information that some people may find offensive.

Throughout this Website, the term “Aboriginal” is used to refer to Aboriginal and/or Torres Strait Islander people, unless stated otherwise. This recognises that Aboriginal people are the original inhabitants of WA. We intend no disrespect to the Torres Strait Islander community.

• Ownership

1. 1. The Website and all Content is owned, or licenced for use, by WA Primary Health Alliance Limited (ABN 11 602 416 697) of Level 2, 1 Hood Street, Subiaco WA 6008 (WAPHA, we, us and our)
   2. While the Australian Government Department of Health and Aged Care has contributed to the funding of the Website, the information on the Website does not necessarily reflect the views of the Australian Government and is not advice that is provided, or information that is endorsed, by the Australian Government. The Australian Government is not responsible in negligence or otherwise for any injury, loss or damage however arising from the use of or reliance on the information provided on the Website.
2. Use of Website and Content
   1. Except with the written consent of WAPHA, you may only use the Website and the Content for your personal, general, non-commercial informational purposes only .
   2. The Website and the Content are directed to eligible users as set out in clause 3.1.
   3. We do not represent that the Content is appropriate for use or available outside of Western Australia. If you access the Website from outside Western Australia, you do so at your own risk and you are responsible for compliance with laws applicable to your accessing the Website from your location.
   4. Additional terms and conditions may also apply to specific portions, services or features of the Website. All such additional terms and conditions are incorporated by this reference into these Terms.
   5. The Content on this Website is for use by health professionals as a guide only and does not replace clinical decision-making. The material is not designed to be, and is not a substitute for, formal clinical guidelines, educational texts, or specific medical or related advice or opinion, and should not be taken as such. To the extent permitted by law, we are not responsible to you, or anyone else, for any loss suffered in connection with the use of this Website or the material on it.
   6. Drug information is included on the Website as a guide only. It is not exhaustive and does not cover all drugs, possible drug interactions, or precautions. Before prescribing, apply clinical judgement and check all information with a formulary for complete guidance on indications, contraindications, dosing, and drug interactions.
   7. Pages with Content not specific to Western Australia (originally developed for the HealthPathways Community in New Zealand by the Canterbury Initiative) are clearly marked as such (with an identifying header and orange background). These pages may contain useful condition management information but use your judgement as to the appropriateness of this information being applied in your practice.
   8. You may link to any page on this Website (acknowledging that this Website has restricted access), provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
   9. You must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part where none exists.
      • This Website must not be framed on any other website without permission.
      • We reserve the right to withdraw linking permission without notice.
      • If you wish to link to any Content on this Website other than that set out above, contact: clinicianassist@wapha.org.au
      • If we have separately agreed that you are a content contributor to this Website (“Contributor”), you may have additional rights to use the Website.
3.  User Account
   1. Access to this Website is restricted. To be eligible for a User Account you must:

• be an individual over the age of 18 years and;
• work as a registered health professional or health service administrator (user accounts will be approved at the discretion of WAPHA) and;
• be working within Australia and;
• be providing services within Western Australia (including those providing Telehealth (or other) services to patients in Western Australia from interstate) (Eligibility Criteria)

1. Subject to satisfying the Eligibility Criteria, you may register for a “User Account” to access the Content of the Website (User Account). By applying for a User Account you warrant and represent that you satisfy the Eligibility Criteria. If at any time you cease to satisfy the Eligibility Criteria you must cease accessing the Content and WAPHA may terminate your User Account.
2. To validate that you meet the Eligibility Criteria to register for and be granted a User Account, you will be required to supply personal information including:

• Your name
• Your professional email
• Your profession
• Professional registration number (e.g. AHPRA registration) (if applicable)
• The name of your practice/organisation 

Failure to provide sufficient information as part of the registration process may result in you not being granted access to the Website, or being requested to provide additional information to confirm that you meet the required Eligibility Criteria.

1. If WAPHA, at its absolute discretion, grants you a User Account, your use of that account is subject to and conditional on your compliance with these Terms.
2. If you choose, or you are provided with, a username, user identification code, password or any other piece of information as part of our security procedures (Security Information), you must treat such information as confidential. You must not disclose it to any third party.
3. You are responsible for the safekeeping of your User Account information (including Security Information), and are liable if your account is misused by an unauthorised person.
4. We have the right to disable any of the Security Information, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms.
5. If you know or suspect that anyone other than you knows any of your Security Information, you must promptly notify us by emailing clinicianassist@wapha.org.au

1. Prohibited uses
   1. You may use the Website and the Content only for lawful purposes and in accordance with these Terms.
   2. You agree not to use the Website and the Content:

• in any way that violates any applicable federal, state, local or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from other countries);
• for the purpose of exploiting, harming or attempting to exploit or harm minors in any way;
• to transmit, or procure the sending of, any advertising or promotional materials, including any “junk mail”, “chain letter” or “spam” or any other similar solicitation;
• to impersonate or attempt to impersonate us, any of our employees, another user or any other person or entity (including, without limitation, by using email addresses associated with any of the foregoing); 
• to engage in any other conduct that restricts or inhibits anyone’s use of the Website, or which, as determined by us, may harm us or users of the Website or expose them to liability;
• in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; or
• to send, knowingly receive, upload, download, use or re-use any material which does not comply with our Content Standards

1. Additionally, you agree not to:

• use the Website in any manner that could disable, overburden, damage, or impair the Website or interfere with any other party’s use of the Website, including their ability to engage in real time activities through the Website;
• use any robot, spider, scraping device, deep link, or other automatic device, tool or algorithm, to process or means to access the Website for any purpose, including monitoring or copying any of the Content;
• use any manual process to monitor or copy any of the Content or for any other unauthorised purpose without our prior written consent;
• use any automatic or manual process to reverse engineer or decompile any part of the Website;
• use any device, software or routine that interferes with the proper working of the Website;
• attack the Website via a denial-of-service attack or a distributed denial-of-service attack;

• introduce any viruses, trojan horses, worms, logic bombs, spyware, computer code, file, program or material which is malicious or technologically harmful;
• attempt to gain unauthorised access to, interfere with, damage or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer or database connected to the Website;
• breach the security of the Website, test or scan the vulnerability of the Website, or make any unauthorised modifications to the Website; or
• use the Website or the Content in any way that otherwise breaches these Terms.

1. WAPHA may report any of the activities above to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

1. 1. Cookies
      1. The Website uses cookies, tracking pixels and related technologies.
      2. Cookies are small data files that are served by our platform and stored on your device. The Website uses cookies dropped by us or third parties for a variety of purposes including to operate and personalise the Website and Content. Also, cookies may be used to track how you use the Website to target ads to you on other websites.
      3. You can disable the use of the cookies by changing your web browser settings.
      4. Cookies are used to keep you logged into your User Account and to optionally remember your login details
      5. We use Google Analytics which uses cookies to track activity on this Website. We do not track individual user activity. Google provides tools to allow you to opt out of Google Analytics.
      6. You can remove cookies from your web browser (this will end your current login session).

• Content standards

1. 1. Content standards (Standards) apply to any and all material published on the Website (Contribution).
   2. The Standards must be complied with in spirit as well as to the letter. The Standards apply to each part of any Contribution as well as to its whole.
   3. We will determine, in its discretion, whether a Contribution breaches these Standards.
   4. A Contribution must:

• be accurate and not misleading by omission (where it states facts)
• be genuinely held in good faith (where it states opinions)
• comply with the law applicable in Australia, and in any country from which it is posted.

1. A Contribution must not:

• be unlawful
• be defamatory of any person
• be obscene, offensive, hateful, or inflammatory
• promote sexually explicit material
• promote violence
• promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
• infringe any copyright, database right, or trademark of any other person
• be likely to deceive any person

• breach any legal duty owed to a third party, such as a contractual duty or a duty of confidence
• promote any illegal activity
• be in contempt of court
• be threatening, abuse or invade another’s privacy, or cause annoyance, inconvenience, or needless anxiety
• be likely to harass, upset, embarrass, alarm, or annoy any other person
• impersonate any person, or misrepresent your identity or affiliation with any person
• give the impression that the Contribution emanates from Clinician Assist, if this is not the case
• advocate, promote, incite any party to commit, or assist any unlawful or criminal act such as (by way of example only) copyright infringement or computer misuse
• contain a statement which you know or believe, or have reasonable grounds for believing, that members of the public to whom the statement is, or is to be, published are likely to understand as a direct or indirect encouragement or other inducement to the commission, preparation, or instigation of acts of terrorism

1. 1. Third party websites and Content
      1. The Website contains links to other websites controlled by third parties and resources provided by third parties (Third Party Website and Resources), these links are provided for your information only. Such links should not be interpreted as approved by us of those linked websites or information you may obtain from them. 
      2. WAPHA is not responsible for any content on, or in, Third Party Website and Resources. If you choose to visit, or use, a Third Party Website and Resources you do so at your own risk and subject to the terms and conditions of use of the Third Party Website and Resources.
      3. You should make your own enquiries before relying on any content contained on, or in, a Third Party Website and Resources.
      4. WAPHA makes no representations or warranties, whether express or implied, about the quality or accuracy of material available on, or in, a Third Party Website and Resources, or that such material does not infringe the intellectual property rights of a third party.
      5. WAPHA makes every effort to contact copyright holders to replicate/ incorporate third party content into the Website. If we have unintentionally overlooked copyright, we will be pleased to negotiate the relevant fees and permissions, or if necessary, take down the relevant item from this Website.

• Intellectual property

1. 1. 1. WAPHA is the owner or licensee of all intellectual property rights in the Website, and in the material published on it (including but not limited to all data, articles, text, software, images, graphics, trademarks, logos, interfaces, photographs) (Content). The Website and the Content are protected by copyright laws and treaties around the world. All such rights are reserved.
      2. You may print off one copy, and may download extracts, of any page(s) from the Website for your own use and Contributors may copy and paste extracts from any page(s) from this Website solely for the purpose of preparing revised content for consideration for inclusion on the Website.
      3. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
      4. Our status (and that of any identified contributors) as the authors of the Website and Content must always be acknowledged.
      5. You must not use any part of the Content for commercial purposes without obtaining a licence to do so from us or our licensors.
      6. If you print off, copy or download any part of the Website or the Content in breach of these Terms, your right to use the Website and the Content will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
      7. If we provide social media features such as the ability to share content, you may take such actions as are enabled by such features.
      8. You must not delete or alter any copyright, trade mark or other proprietary rights notices from copies of materials from the Website.
      9. You acquire no ownership of copyright or other intellectual property rights or proprietary interest in this website, and in the material published on it.

• Trademarks

1. 1. 1. The trademarks and all related names, logos, product and service names, designs and slogans are our trademarks or the trademarks of our affiliates or licensors (whether or not registered).
      2. You must not use such marks without our prior written permission unless they are part of material you are using as per clause 8.2.
      3. Other names, logos, product and service names, designs and slogans on the Website are the trademarks of their respective owners and are used by us under licence.
   2. Do not rely on information on the Website
      1. The Website and the Content is provided on an “as is” and “as available” basis, and to the extent permitted by law we make no representations or warranties, express or implied, regarding the operations or availability of the Website or the Content
      2. The Content is provided for general information only. The information on this website does not replace clinical decision-making.
      3. Although we make reasonable efforts to update the Website and the Content, to the extent permitted by law we make no representations, warranties or guarantees, whether express or implied, that the Website or the Content is accurate, complete, reliable, suitable or up-to-date. Any reliance you place on such material is therefore strictly at your own risk.
      4. While the Content editorial and publication processes are designed to ensure accuracy, all information should be verified.
      5. If you notice any incorrect information contained within the Website, please send feedback.

• Service Provider Information

1. 1. Information about service providers on this Website does not constitute a recommendation or endorsement of their services, nor is it an exhaustive list. 
   2. Access of any listed providers by the user is undertaken at the user’s own risk. 
   3. Service providers may request/ be recommended for listing on the Website, inclusion is solely at the discretion of WAPHA.
2. Termination of use
   1. You may stop using the Website at any time for any reason.
   2. WAPHA reserves the right in its absolute discretion to suspend or terminate at any time your access to the Website or your User Account without notice for any reason, including but not limited to a breach of these Terms. The suspension or termination shall not affect either party’s rights or liabilities.
   3. WAPHA may disclose any information we may have about a user in relation to an investigation or allegation that your use of the Website or the Content is in breach of these Terms, or is in breach of law or other regulation. WAPHA reserves its right to identify or bring legal action against any person who is breaching these Terms, including obtaining injunctive relief.
3. Suspension or Withdrawal of Website
   1. The Website and the Content are made available free of charge.
   2. To the extent permitted by law, WAPHA does not guarantee that the Website, or any Content, will always be available, uninterrupted or be error-free. We may suspend or withdraw or restrict availability of all or any part of the Website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
   3. To the extent permitted by law, WAPHA takes no responsibility for and will not be liable for the Website being temporarily unavailable or for any loss or damage suffered as a result of the use of or access to, or inability to use or access this website.
   4. You are responsible for ensuring that all persons who access the Website through your internet connection are aware of the Terms and other applicable terms and conditions, and that they comply with them.
4. Variation to the Term and Website
   1. WAPHA may amend, vary or modify these Terms from time to time. It is your responsibility to review the Terms each and every time you wish to use the Website to ensure that you understand the Terms that apply at that time. For the avoidance of doubt, WAPHA will not notify you of any amendments, variations or modifications to the Terms. These Terms were most recently updated on [INSERT DATE].
   2. WAPHA may change the Content and Website to reflect updates or variations to the information provided, services providers’ information, our users’ needs, changes in law and our business priorities. We will try to give you reasonable notice of any major changes.
5. 15 Limitation of liability
   1. To the extent permitted by law, WAPHA, its associated entities (as that term is defined in the Corporations Act 2001 (Cth)), licensors, service providers and each of their respective officers, employees, contractors, agents, licensors, suppliers, successors and assigns (Affiliates) are not liable for damages of any kind, under any law, arising out of or in connection with your use, or inability to use, the Website, any website linked to it, the Content or such other websites content or any services or items obtained through the Website, or such other websites, including any direct, indirect, special, incidental, consequential or punitive damages, including but not limited to, personal injury, pain and suffering, emotional distress, loss of revenue, loss of goodwill, loss of data, and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
   2. Nothing in this clause affects any liability which cannot be excluded or limited under applicable law. WAPHA and its Affiliates do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. Where WAPHA and its Affiliates’ liability cannot be excluded, their liability is limited to the fullest extent permitted by the Australian Consumer Law.
6. Governing law
   1. These Terms are governed by the laws of Western Australia in Australia, and any dispute in relation to these Terms or your access or use of the Website and the Content will be subject to the exclusive jurisdiction of the Courts of Western Australia.
7. Miscellaneous
   1. If any of these Terms are unenforceable or held to be invalid, the offending provision/s will be removed from these Terms and the amended Terms will remain in force.
   2. Any failure by WAPHA to act or enforce these Terms immediately will not be considered a waiver of WAPHA’s right to take any such action.
8. Contact us
   If you have any questions or queries in relation to these Terms, please contact us by emailing  clinicianassist@wapha.org.au.

For general enquiries about Clinician Assist WA or for support, email the team at clinicianassist@wapha.org.au.

If you’re wanting access to Clinician Assist WA, register now.